Privacy Policy
Last updated: December 30, 2024
At Intray, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email management service.
1. Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address, name, and authentication credentials when you create an account.
- Email Data: We access your Gmail inbox through Google's OAuth to provide our classification and organization services. We process email metadata (sender, subject, date) and content to classify and prioritize your emails.
- Usage Data: Information about how you interact with Intray, including features used and actions taken.
- Payment Information: If you subscribe to a paid plan, payment processing is handled by our third-party payment processor (Lemon Squeezy). We do not store your credit card details.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our email management services
- Classify and prioritize your emails using AI
- Generate smart replies and contextual suggestions
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
3. Data Storage and Security
Your data is stored securely on encrypted servers. We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.
Important: We do not sell, rent, or share your email content with third parties for advertising purposes. Your emails are only processed to provide the Intray service.
4. AI Processing
Intray uses artificial intelligence to classify emails, generate suggestions, and provide context about your email relationships. This processing is done to improve your email management experience. AI models may be provided by third-party services (such as Groq), and email data sent to these services is processed according to their privacy policies and our data processing agreements.
5. Third-Party Services
We use the following third-party services:
- Google: For Gmail authentication and email access
- Lemon Squeezy: For payment processing
- Vercel: For hosting
- Supabase: For database services
- Groq/AI Providers: For AI processing
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Revoke Gmail access at any time through your Google account settings
- Export your data
8. Google API Disclosure
Intray's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
9. Children's Privacy
Intray is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@intray.email